Who we are
HAVEN PURE FOR TRAD. SPC, CR 1525925 and License L3855510, is responsible for the personal information described in this policy. You can contact us at info@havenpure.net or +968 7277 2212.
YOUR DATA
Privacy Policy
How HAVEN PURE collects, uses and protects information when you browse, contact us or place an order.
Effective 2 September 2026Information we collect
We collect only information needed to provide our website, products and services.
- Name, phone number, email and delivery address
- Order, quotation, product and customer-service details
- Payment status and transaction references; card details are handled by the payment provider and are not stored by HAVEN PURE
- Device, browser, security and essential cookie information
How we use it
We use information to process and deliver orders, respond to enquiries, prepare quotations, prevent fraud, secure the website, keep accounting and legal records, improve our services and send marketing only where permitted or consented to.
Who receives it
Information may be shared only as necessary with delivery companies, payment processors, hosting and technology providers, professional advisers, and public authorities where required by law. We do not sell personal information.
Retention and international services
We retain information only for as long as needed for the purpose collected, dispute handling, accounting and legal obligations. Some service providers may process information outside Oman under appropriate contractual and security safeguards.
Your choices and rights
You may ask to access, correct or delete eligible personal information, object to certain processing, or withdraw marketing consent. Contact info@havenpure.net. Some records must be retained where required by law.
Security and children
The website uses HTTPS and reasonable organisational and technical safeguards. Our online store is not intended for persons under 18 to purchase without a parent or legal guardian.